One intelligence layer
Safe communities.
Strategic growth.
Three connected products help you apply your policy, support your moderation team and understand the conversations taking place in your community.
* Illustrative product views, showcasing current capabilities and selected features in development. Actual interfaces and feature availability may vary.
Utopia AI Moderator
Consistent AI moderation decisions at scale.
Utopia AI Moderator evaluates content in context and applies the publishing standards your organisation defines. AI models tailored to your community, helping keep conversations moving while reducing routine moderation work.
- Analyse text, emojis, links, images and audio with relevant conversational context
- Understand informal language, slang, dialects, misspellings and disguised expressions
- Learn your policy from moderation decisions and adapt as your community changes
- Connect through an API alongside your existing publishing and moderation tools
- Reduce publishing delays and support timely, constructive conversations
- Apply the same policy consistently across languages and high content volumes
- Direct uncertain or high-impact content to human review and learn from AI and moderator decisions
Your community. Your policy.
Policy decisions
How incoming content is handled
- Published84.0%
- Blocked13.2%
- Human review2.8%
Hate speech 19%, Bullying 12% …
Human review 2,8%-1.8 pts vs previous periodModerator Management
Community management helped by AI.
Bring policy control, review and model oversight into one workspace. Moderator Management helps teams work through decisions faster, freeing up time for community engagement and other priorities while giving them a clearer understanding of the discussions taking place across their platform.
- Manage policies, thresholds and violation types around your community’s standards
- Prioritise review queues with the context needed to assess each case
- Use overrides and confirmed decisions to support continuous learning
- Manage user roles, reports and audit history for clear operational oversight
- Help reviewers focus on uncertain and high-impact cases
- Give team leads visibility into overrides, accuracy and moderation activity
- Keep a record of decisions to support internal review and accountability
Search topics
Discussion Intelligence
Listen beyond individual comments. Understand the conversation.
Turn the discussions you already host into useful audience insight. Discussion Intelligence brings together topics, tone and participation so community, editorial and product teams can understand what people are talking about and use those insights to deepen engagement.
- Surface themes, trends and recurring questions across discussions
- Connect topic overviews with summaries that explain what people are debating
- Help product teams recognise recurring questions and unmet needs
- Give editorial teams a clearer view of the topics readers care about
- Understand emerging themes without manually reading every comment
Commenters compare public and private sector pay and debate how budget decisions affect local services.
218 people have commented in the last hourStart with your content